Salt and Summer
Shipping & Return Policy

At Salt and Summer, we are dedicated to ensuring that your shopping experience is as enjoyable and hassle-free as possible. Below, you will find detailed information regarding our shipping and return policies for our beach apparel and accessory brand. Should you have any questions, our customer service team is here to help.

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Shipping Policy

• Processing Time: Orders are processed within 1-3 business days. Custom orders may require additional processing time, which will be specified on the product page.

• Shipping Methods: We offer standard and expedited shipping options. Shipping times and costs vary depending on the destination and the shipping method selected at checkout.

• International Shipping: We ship worldwide. International customers are responsible for any customs, duties, or taxes imposed by their country.

• Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can follow your package's journey.

 

Return Policy

• Return Window: We accept returns within 30 days of the delivery date. Items must be in their original condition, unworn, unwashed, and with all tags attached.

• Exchanges: At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

• Return Process: To initiate a return, please contact our customer service team at info@saltandsummer.com with your order number and the items you wish to return. We will provide you with a return authorization and instructions on how to send your items back.

• Refunds: Refunds will be processed to the original method of payment within 5-7 business days of receiving the returned item(s). Please note that original shipping fees are non-refundable.

• Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately at info@saltandsummer.com with your order number, a description of the issue, and photos of the item. We will prioritize resolving the issue for you.

 

Additional Information

• Sale Items: All sale items are final sale and cannot be returned or exchanged.

• Custom Orders: Custom orders are made to your specifications and cannot be returned or exchanged unless they arrive damaged or defective.

• Customer Service: Our customer service team is available to assist with any questions or concerns. Please contact us at info@saltandsummer.com.

 

Thank you for choosing Salt and Summer for your beach apparel and accessories. We appreciate your business and look forward to serving you.

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