FAQ

Q1: What types of products do you offer?

A1: Salt and Summer specializes in high-quality beachy apparel and accessories, including clothing, beach towels, totes, and much more. Our collection is designed to bring style and comfort to your beach days and summer adventures.

Q2: How do I find my size?

A2: You can find sizing information on each product page under the "Size Guide" section. Our size guide includes detailed measurements to help you choose the best fit for your body. If you're between sizes, we generally recommend sizing up for a more comfortable fit.

Q3: What payment methods do you accept?

A3: We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are securely processed for your peace of mind.

Q4: How long does shipping take?

A4: Shipping times vary based on your location and the shipping method you select at checkout. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery. We also provide tracking information so you can monitor your order's progress.

Q5: Do you offer international shipping?

A5: Yes, we ship internationally to select countries. Shipping rates and times vary depending on the destination. Please check our shipping policy or contact customer service for specific details about international shipping to your country.

Q6: Can I return or exchange an item?

A6: Yes, we want you to love your purchase! If you're not completely satisfied, we accept returns and exchanges within 30 days of purchase. Items must be in their original condition with tags attached. Some exclusions apply, so please review our return policy for more information.

Q7: How do I care for my Salt and Summer products?

A7: Care instructions vary by product, so we recommend checking the label on your item for specific care instructions. Generally, most apparel items should be washed in cold water and hung to dry to preserve the fabric and print quality.

Q8: How can I track my order?

A8: Once your order is shipped, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your order's journey to your doorstep via the carrier's website.

Q9: Are your products eco-friendly?

A9: We are committed to sustainability and aim to produce our products in an eco-friendly manner. We continuously seek ways to minimize our environmental impact, from sourcing sustainable materials to implementing eco-conscious practices in our production and packaging.

Q10: How can I contact customer service?

A10: Our customer service team is here to help! You can reach us via email at info@saltandsummer.com, or through our contact form on the website. We strive to respond to all inquiries within 24 hours.

Q11: Do you offer any discounts or promotions?

A11: Yes, we offer various discounts and promotions throughout the year. The best way to stay informed about our latest deals is to subscribe to our newsletter and follow us on social media.

Q12: Can I customize any products?

A12: Currently, we offer customization options on select products. Please check the product description for customization options or contact customer service for more information.

Thank you for choosing Salt and Summer for your beachwear and accessories. We're here to make your summer experiences unforgettable with our stylish and functional products.